Returns & Exchanges
At Maskman Toys, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package the Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing